Help/FAQ

What are the delivery times ?

Your order is shipped within 24 to 48 hours. Standard delivery then takes 3 to 7 business days.

What payment methods do you accept ?

We accept Visa, MasterCard, American Express, and PayPal for a 100% secure transaction.

Can I return or exchange a product ?

Absolutely, YES! You have 30 days from receipt to return or exchange any item. The item must be new and in its original packaging.

Is the product guaranteed ? 

Yes, our product is covered by a 30-day satisfaction guarantee. If you are not 100% satisfied, we will refund or exchange it with no questions asked.

How can I track my order ?

As soon as your order is shipped, you will receive a tracking number by email. You can then track your package in real-time from your customer account.

How can I contact you if I have a problem ? 

Send us a message via the Contact page or directly by email at contact@glossy-chic.com. We usually reply within 24 hours.